pep.pl

On the way to 200,000 payment terminals, or the story of one of the largest lead campaigns in Poland

We have played a significant role in the success of the company, which has increased its market share tenfold in recent years, exceeding 200,000 active terminals. In this project, we use performance marketing campaigns, SEO activities, email marketing, and innovative tools to implement complex B2B marketing strategies.

Get more sales and customers

thanks to marketing activities from Cyrek Digital
Wyzwania

Challenges

  • Campaign targeted only at B2B.
  • Activities carried out at all levels of the marketing funnel.
  • High activity of competitors fighting for the same target group (red ocean).
  • Difficult economic situation and unfavorable conditions for offline retail trade.
  • Difficulties in determining the quality of leads and their qualifications.
  • Cooperation with various departments on the client’s side, which have their own, often separate, goals (marketing, sales, public relations).
  • Creating new content and managing existing content, editing existing content, removing worthless content, combining cannibalizing content. 
  • Gaining and maintaining a leading position for queries such as payment terminal or payment terminals.
Wyzwania

The

Acquiring inquiries
Wyzwania

Strategy and implementation

1

Preparation and implementation of the scope of work for individual marketing processes.

2

Optimization of technical elements of the website that affect its performance (also supporting the effectiveness of other channels).

3

Preparing comprehensive content plans and managing the content section to meet user needs.

4

Selection of advertising channels and systems in terms of the quality of leads provided and CPL rates.

5

Ensuring the efficient operation of the lead collection system from various advertising systems.

6

Comparing the effectiveness of different channels in terms of the same KPIs – the need to create an external tool for reporting effectiveness.

7

Trying out various advertising systems and incorporating them into the range of activities based on the results of test campaigns.

8

Budgeting decisions made based on quantitative and qualitative data, supplemented by feedback provided by the customer.

9

Using a transparent and clear analytical system, available for review by all specialists and partners involved in the campaigns.

10

Preparation of the LP ecosystem for various advertising channels (possibility of quick duplication, adjustment of operating mechanics).

11

Designing lead deduplication logic and a mechanism for blocking scam leads.

12

Monitoring competitors and auditing their activities.

13

R&D and ongoing support and consulting for website development.

Detailed description of implementation

Implementing such an extensive B2B lead generation campaign is quite a challenge when it comes to selecting and budgeting advertising systems. Continuous analysis of CPL rates and the quality of leads acquired from various channels allows for smooth budget transfers between channels in order to maximize the volume of contacts acquired.

The synergy between the Performance and Brand Communication teams ensures that, despite the different nature of the ads, the message is consistent and the PEP brand is perceived in the desired way. Advanced analytics allow us to track the full history of leads acquired, all actions taken towards them (from acquisition to signing the contract), and provide invaluable information on their value. The project team implementing digital activities for the PEP brand skillfully uses channels such as Paid Search, Paid Social, mailings, display campaigns, and SEO, taking into account the characteristics and intentions of potential customers. It is also able to minimize the effects of fraudulent activities so that they have as little impact on the customer as possible.

The project team’s cooperation with the marketing and telesales departments ensures a good flow of information in both directions, thanks to which not only strictly advertising activities (campaign configuration, ad targeting, creation) are optimized, but also the supporting infrastructure is improved. This includes a landing page ecosystem, mechanisms for deduplication and lead transfer to call centers, and efficient reporting using APIs.

Technologically advanced performance campaigns are accompanied by a considerable dose of creativity. Artificial intelligence is commonly used in the creation of creative content, which ensures unconventional advertising material with minimal financial outlay.

Wyzwania

Results

The volume of business inquiries calculated in thousands.

Work based on KPIs at various stages of the sales process (CPL – cost per lead, CPQL – cost per qualified lead, CPS – cost per sale).

Maintaining a consistently low percentage of duplicates and “rejected” leads.

Maintaining the CR level from lead to contract at the assumed level.

High brand recognition of PEP among the target group.

Implementation of the informational aspect regarding cashless payments and the security of financial transactions.

Wyzwania

Competencies

Develop your brand

thanks to cooperation with Cyrek Digital
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