Michał Włodarczyk

Michał Włodarczyk
Michał Włodarczyk
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BTL – what is it?
Types of Marketing
19 marca 20243 min.

BTL – what is it?

Customer satisfaction – what is it and how to measure it?
Customer service
21 lutego 2024 4 min.
Customer satisfaction – what is it and how to measure it?
Organisational culture in a company – what it is and how to build it
Corporate image
21 lutego 2024 7 min.
Organisational culture in a company – what it is and how to build it
Sales department – structure and advice on how to build it
People and structure
14 lutego 2024 8 min.
Sales department – structure and advice on how to build it
Product innovation – what is it?
Startup
15 stycznia 2024 5 min.
Product innovation – what is it?
Business incubator – what is it and how does it work?
Startup
15 stycznia 2024 7 min.
Business incubator – what is it and how does it work?
Difficult customer – how to deal with them?
Customer service
12 stycznia 2024 6 min.
Difficult customer – how to deal with them?
Client retention – what can be done to keep customers coming back?
Customer service
12 stycznia 2024 7 min.
Client retention – what can be done to keep customers coming back?
Customer engagement – what is it and how do you make it grow?
Customer service
12 stycznia 2024 8 min.
Customer engagement – what is it and how do you make it grow?
Kick off – what is it and how to carry it out?
Procedures and processes
12 stycznia 2024 6 min.
Kick off – what is it and how to carry it out?
Turquoise management – what is it?
Procedures and processes
12 stycznia 2024 5 min.
Turquoise management – what is it?
Customer needs – what types of customers and how to meet them
Customer service
11 stycznia 2024 10 min.
Customer needs – what types of customers and how to meet them
Improving customer service – proven ways
Customer service
10 stycznia 2024 7 min.
Improving customer service – proven ways
Metrics in customer service – a complete guide
Customer service
09 stycznia 2024 8 min.
Metrics in customer service – a complete guide
Customer service – how to do it right
Customer service
09 stycznia 2024 11 min.
Customer service – how to do it right
Customer objections? Techniques for overcoming objections
Customer service
08 stycznia 2024 22 min.
Customer objections? Techniques for overcoming objections
Consumer loyalty – what is it and how do you build it?
Customer service
08 stycznia 2024 8 min.
Consumer loyalty – what is it and how do you build it?
Customer lifecycle – what does the customer lifecycle look like?
Customer service
08 stycznia 2024 12 min.
Customer lifecycle – what does the customer lifecycle look like?
Customer Effort Score – what is it and how do you measure it?
Customer service
08 stycznia 2024 5 min.
Customer Effort Score – what is it and how do you measure it?
Procedures in the company – how to create them and ensure their effectiveness?
Procedures and processes
08 stycznia 2024 11 min.
Procedures in the company – how to create them and ensure their effectiveness?
Targets in customer service – what are they and how do you choose them?
Customer service
05 stycznia 2024 8 min.
Targets in customer service – what are they and how do you choose them?
Building customer relationships – good practices
Customer service
05 stycznia 2024 7 min.
Building customer relationships – good practices
Customer satisfaction survey – what it is and how to conduct it
Customer service
05 stycznia 2024 7 min.
Customer satisfaction survey – what it is and how to conduct it
Customer Journey – what it is and how to create it
Brand strategy
07 grudnia 2023 6 min.
Customer Journey – what it is and how to create it
Account Management – a complete guide
Customer service
05 grudnia 2023 11 min.
Account Management – a complete guide